Key Risk Insurance Company
Key Risk Management Services, Inc.

Our Mission

At Key Risk we develop long-term relationships with our clients to identify and implement the most beneficial means to finance occupational risk, promote workplace safety and minimize the overall cost of workers’ compensation. Our commitment to teamwork, responsiveness, mutual respect, and technical innovation delivers industry leading loss control, claims management and administrative services and solutions.

Company Description

Founded in 1986, Key Risk is a leading provider of workers' compensation insurance products and services for employers throughout the eastern United States. Key Risk operates as an insurance company, third-party administrator, and provider of managed care services (including case management and medical bill adjudication services) from its headquarters in Greensboro, North Carolina, and in nine other offices located in Raleigh and Charlotte, North Carolina; Baltimore, Maryland; Nashville, Tennessee; Richmond, Virginia; Columbia, South Carolina; Atlanta and Alpharetta, Georgia; and Jacksonville, Florida.

Key Risk Insurance Company is licensed in ten states: North Carolina, South Carolina, Georgia, Virginia, West Virginia, Tennessee, Kentucky, Maryland, Pennsylvania and Florida.

How Key Risk is Different

Expertise Our sole focus on workers' compensation, local presence in the states in which we operate and extensive expertise within niche industries, allows us to understand the workers' compensation exposures of our clients.

Specialization With ten regional offices we are closer to our client and know the state legislative climate, applicable state statutes, medical community, and marketplace dynamics.

With claim professionals and loss control specialists located in the states in which we operate, we are able to deliver better outcomes for our clients. We believe a local presence gives us the ability to truly understand the challenges and opportunities our clients face.

Relationships Key Risk believes in long-term partnerships with our clients and agents. Working together, we can achieve better outcomes.

People. We employ over 350 associates who are experts in their fields and are committed to delivering better outcomes for our clients.

Technology. Key Risk realizes the importance of technology in today’s highly automated workers’ compensation marketplace. In 2007, Key Risk introduced MasterKey ConnectsTM, a risk management information platform developed to provide online access to our clients for current information about their workers' compensation claims.

Regional Operation. With ten offices in three regions, Key Risk is highly effective in developing and maintaining strong client relationships. Our regional approach allows us to optimize opportunities, and enhance the quality of our decision-making process to provide our clients with quicker responses and locally-focused and knowledgeable customer service.

Accountability. Excellence in everything we do forms the cornerstone of our reputation for integrity, ethical business practices and stability. We strive to constantly innovate and improve our practices in order to provide better outcomes for our clients.

People Oriented Strategy. Our employees are our greatest resource and define who and what we are, as well as what we can become. We attract, select and retain people who are expert or have the ability to become experts in their field. We promote the growth and success of each employee in a manner that directly relates to the growth and success of Key Risk.

Responsible Financial Practices. Our steadfast focus on delivering products and services that generate mutually profitable outcomes serves as the foundation for our long-term success.

Distribution. Key Risk Insurance Company’s products are distributed almost exclusively through independent agents and brokers. Key Risk Management Services, Inc. delivers third party administrative services in conjunction with independent agents, as well as on a direct basis with clients.

Contact Information

All Key Risk offices can be reached at (800) 942-0225. You may also contact us at our Greensboro address.

7900 McCloud Road
Suite 300
P.O. Box 49129
Greensboro, NC 27419
Tel: (336) 668-9050
Fax: (336) 605-7544

For more specific information on Key Risk, please contact one of our business development team members:

Carolinas Region
(NC and SC)
Michael H. Marcus
Regional Director
mmarcus@keyrisk.com
(800) 942-0225, ext. 2940

Mid-Atlantic Region
(VA, WV, MD)
Glen R. “Chip” Marohn
Assistant Vice President and Regional Directorp
gmarohn@keyrisk.com
(800) 942-0225, ext 5012

Southern Region
(GA, TN, KY and FL)
Janice C. Duggins
Assistant Vice President and Regional Director
jduggins@keyrisk.com
(800) 942-0225, ext. 7732

Business Development
(All States)
Anne H. Myers
Senior Vice President
Marketing & Client Services
amyers@keyrisk.com
(800) 942-0225, ext 7327

Alternative Risk Services
Third Party Administration
Self-Insured Clients
(All States)
Kimberly S. Fielder
Vice President
kfielder@keyrisk.com
(800) 942-0225, ext. 5018