Done the Right Way 
Craig W. Sparks, CIC
President
Craig Sparks joined Union Standard in 1993 and has been President of Union Standard for seven years. Craig is very active in industry affairs. Currently he is the Board of Directors’ Treasurer for the Insurance Council of Texas and Secretary/Treasurer for the Association of Fire and Casualty Companies of Texas.
Officers
Craig W. Sparks, CIC
President
James W. Foos, CPCU, CIC
Senior Vice President – Underwriting
Edmund P. Hemmerick, CPCU, AIAF, ACP
Senior Vice President – Operations
John E. Gray, CPA
Vice President – Finance,
Treasurer & CFO
Richard W. Hitch, CPCU, ARM
Vice President –
Underwriting
Jacquelynne Hurst
Vice President – Marketing & Underwriting Services
Gregory R. Perkins
Vice President – Information Services
E. Leslie Prock, SPHR
Vice President – Human Resources
Michael W. Smith
Vice President – Claims
M. Michelle Vanhook
Corporate Counsel & Secretary
Jerry Bishop
Assistant Vice President – Claims
Keith Mitchell
Assistant Vice President –
Underwriting
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Union Standard Insurance Group
Our Mission
Union Standard is committed to excellence as a guiding principle. Our goal is to write a profitable and increasing volume of commercial casualty and property insurance protection through professional independent agents. This allows us to achieve our vision of a dynamic company driven by caring, ethical people providing financial security and peace of mind. Everything Counts, Everyone Matters™.
Company Description
Union Standard Insurance Group started in 1975 and is one of four W. R. Berkley Corporation regional companies offering preferred commercial property and casualty insurance products and services.We serve independent insurance agents located throughout nine states: Alabama, Arizona, Arkansas, Kentucky, Mississippi, New Mexico, Oklahoma, Tennessee, and Texas. Employees are located in nine offices to serve our agents and their customers.
How Union Standard Insurance Group Is Different
Union Standard has consistently outperformed the industry for more than a decade. While we are extremely proud of our financial results, we also know we are in the people business.
Our People Union Standard’s long-term strategy is built around relationships and service. At every level of the company we are committed to responding promptly and fairly with quality service. The key to our success is the high quality experienced professionals who work together to provide claims, loss control, audit, underwriting and policy services. Their expertise, experience and responsiveness is our competitive advantage.
“Best of Us” Service We are committed to doing the little things, as well as the big things, right the first time. We have long held “it’s not just what we do, but how we do it” that makes the difference. Our service and our people have continued to distinguish us from other companies.
Close to the Customer We maintain a strong, local presence in each of our markets, keeping underwriting and marketing close to the customer. Our offices are staffed with experienced people who know each of their geographical areas and remain focused on the needs of their customers.
Distribution
Since our inception, Union Standard has been committed to the independent insurance agent. Our financial success is directly related to the quality of our agencies and the relationships we have with each of them. Together we work to seek out solutions, opportunities and improvement for the benefit of our customers, while maintaining a commitment to the underwriting disciplines necessary to generate the required return on equity. Our unique structure allows us to remain flexible and respond quickly to whatever challenges and opportunities we and our business partners may face.
Contact Information
For additional information on Union Standard Insurance Group, please contact us at the address of our home office, or at any of our branch locations.
122 West Carpenter Freeway, Suite 350
Irving, TX 75039-2008
Tel: (972) 719-2400
Fax: (972) 719-2401
www.usic.com
Mary Jane Neese, CIC, AU
Regional Vice President
6501 Americas Pkwy, Suite 600
Albuquerque, NM 87110
Tel: (505) 830-0038
Jeffrey Carver
Regional Vice President
1 Riverchase Ridge, Suite 100
Birmingham, AL 35244
Tel: (205) 988-5950
Scott Denney, CPCU
Assistant Vice President
5301 Virginia Way, Suite 250
Brentwood, TN 37027
Tel: (615) 373-1621
O. Melvin Holt, CPCU, CIC
Regional Vice President
10810 Executive Center Dr., Suite 205
Little Rock, AR 72221
Tel: (501) 707-6508
Roy Golsan, CIC
Assistant Vice President
122 West Carpenter Freeway, Suite 220
Irving, TX 75039
Tel: (972) 719-2400
Jeffrey Carver
Regional Vice President
4909 Great River Drive
Meridian, MS 39305
Tel: (601) 581-4134
O. Melvin Holt, CPCU, CIC
Regional Vice President
1601 NW Expressway, Suite 820
Oklahoma City, OK 73118
Tel: (405) 843-1555
Mary Jane Neese, CIC, AU
Regional Vice President
9830 Colonnade Boulevard, Suite 450
San Antonio, TX 78230
Tel: (210) 515-5208
Keith Mitchell
Assistant Vice President
14902 N. 73rd Street
Scottsdale, AZ 85260
Tel: (480) 281-3933
Business Written In
Acadia Insurance Company
Continental Western Insurance Company
Union Insurance Company
Union Standard Lloyds
Financial Highlights
